The Director’s Helpline Helps Over 20,000 SMEs Overcome Financial Strain

Macclesfield-headquartered firm The Director’s Helpline records a significant milestone in the company’s seven-year history – helping over 20,000 company directors overcome creditor demands, with many saving their businesses and safeguarding jobs.

Since its incorporation in 2017, the fast-growing firm has had to scale quickly to meet the rising need for support.

The headcount has gone from one – Director and Founder, Jonathan Cooper, consulting on his own – to a team of 12, speaking to directors seven days a week, as a result.

The team is now handling average call volumes of 600 per month – from sectors such as construction, retail, hospitality, and professional services.

Commenting on the catalyst behind the firm, Jonathan Cooper, Director and Founder of The Director’s Helpline, said:

“It is estimated that there are 5.6 million private sector business in the UK, and I set up the company with a vision to create a practical lifeline for SME owners – supporting and guiding them through their most complicated and stressful times.

“Businesses have been contending with a barrage of challenges since the pandemic –energy costs, the war in Ukraine, the continuous aftermath of Brexit, interest rates to combat inflation, and the cost-of-living crisis – all of which have culminated in financially pressured circumstances.

“Our growth and climbing call volumes show the extreme need for this provision among our country’s company leaders, and how we are filling this gap.”

Jonathan has over 17 years’ experience – mostly within restructuring and insolvency.

Cooper added:

“When launching The Director’s Helpline, I realised that many business owners were lacking support and free guidance on their company debts – and were unaware services like ours exist.

“Our mission has been, and always will be, to keep British business going. We do this by empowering directors to navigate challenges and financial difficulties – saving tens of thousands of jobs in the process.

“We pride ourselves on being the voice of small and medium-sized businesses. We act as a practical lifeline to thousands of UK business directors every year – holding their hand through the most testing times for their company.”

The Director’s Helpline provides free, confidential support to company directors on a wide range of issues – from general financial information, through to business recovery, restructuring and closure.

Published On: 10 May 2024